Nest Backup battery repair

[Wmbrackey]

Want to get my Nest thermostat repaired, backup battery wont recharge.

[Jenelyn_O]

Hi Wmbrackey,

Thanks for reaching out. I'd like to know more about it. A few questions: what type of Nest Thermostat do you have? In what country are you located? What messages or codes did you receive? When did you purchased your thermostat?

Best,

Jenelyn