09-20-2023 10:49 PM - edited 09-20-2023 10:49 PM
I reduplicated the wiring with the nest and when it went into cooling the heat came on? What am I doing wrong.
09-22-2023 04:55 AM
Please ignore during the heating testing rotation valve was stuck bc the the system is so old.
09-26-2023 07:46 PM
Hello JPC1984,
Thanks for reaching out to the Google Nest Community Forum. I wanted to ensure that you were good to go.
Incorrect configuration usually causes this HVAC behavior. Do you have a heat pump? If so, make sure to select the correct system orientation in its settings and by checking your control panel's wiring from the thermostat. Here's your guide to troubleshooting heat pump issues.
Let us know if you need more help.
Regards,
Mark
09-27-2023 04:48 AM
Marjosephp,
I had to get a whole new system but that had nothing to do with the next. The valve that goes between heat and ac broke ant its R-22. I am good to go on the nest now.
09-27-2023 11:18 AM
Hi everyone,
We appreciate the update, @JPC1984. Thanks for sharing your experience. If you have questions or concerns in the future, feel free to start a new thread, and we'll be happy to help.
Thanks for the help here, Mark.
Best,
Renz