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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 24532 Views
  • 0 replies
  • 8 kudos

Nest Learning Thermostat

My Nest Learning Thermostat will not connect to my wifi! I have tried everything…reset network, reset to factory settings, I don’t know what else to try?! Please help!!!

Kschin99 by Community Member
  • 952 Views
  • 3 replies
  • 0 kudos

Nest heat link dead [Amber-2.5 model] [Unable to contact support]

It appears that link others my nest heat link as died in the last 24 hours.Following from other fault finding;Hub does not light up, no connection.Power into unit checked and confirmed good at terminals 240v.Measured output on 12v connections and onl...

wfowlerm by Community Member
  • 5698 Views
  • 12 replies
  • 0 kudos

Nest themostat

My nest thermostat won’t connect to my wi-fi. Already went through all the troubleshooting steps and no luck. Please help.@google.

Huerta829 by Community Member
  • 997 Views
  • 3 replies
  • 0 kudos

outer ring not working

I have hard reset my Nest as it has been offline for . It will not scroll through the menu. Ring does not work. Can select by pushing and turning will not select anything

River by Community Member
  • 1262 Views
  • 4 replies
  • 0 kudos

No power to nest

 this is my wiring on my existing thermostat for a gas fireplace I’m trying to hook up a learning nest to it but I’m getting an error saying there is t power to the RI checked breakers, wire etc. now i have no clue what to do.

E117350D-86BD-488B-8DB5-73DBEF24A0C5.jpeg
Gmrd by Community Member
  • 1015 Views
  • 3 replies
  • 0 kudos

Reset app

I have a Nest learnable thermostat, I have been resisting switching to google but this week I was forced. Now I can’t connect my thermostat to the app because thermostat says it’s already connected to an app. What should I do to fix this issue that g...

Segrestr11 by Community Member
  • 1105 Views
  • 3 replies
  • 0 kudos

Nest thermostat

My thermostat hasC,Y,R,O/B,G, EAux wires. Nest hasY,C,W,G,R,O/B connectors. How do I connect wires?

fzebedis by Community Member
  • 981 Views
  • 3 replies
  • 0 kudos

Thermostat switches off

I noticed my 3rd gen thermostat was offline. That's when I realised the thermostat is switched off. I detached the thermostat and connected to a mini usb. The thermostat booted and after a few seconds displayed the message to connect to the base agai...

Kvenkat by Community Member
  • 2666 Views
  • 11 replies
  • 0 kudos

Google Nest hot water heating timer

You can only set the On/Offs schedule for Hot Water on the Hour and half hour.You can select any time in the setting and when you save it goes to the nearest half hour!I see no logic for this. I thought it would be made more flexible but it hasn't ch...

John_ by Community Member
  • 2397 Views
  • 5 replies
  • 7 kudos
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