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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 23651 Views
  • 0 replies
  • 8 kudos

thermostat with black screen

My Nest thermostat (Model: Diamond-1.13) suddenly turned black. A red light blinked. Charged with USB for more than 5 hours and attached it back to the base. The message on the screen said: Please remove the thermostat from its base, then reattach it...

bluemoon by Community Member
  • 1407 Views
  • 3 replies
  • 0 kudos

Heat to cool

How do you change from cool to heat, it just showing cool.

Catdog314 by Community Member
  • 985 Views
  • 3 replies
  • 0 kudos

Google/nest learning thermostat

The display is stopped being responsive. It is erratic and often doesn't respond to the action chosen. I contacted Nest help line and they said the face had to be replaced and it wasn't covered by warranty (18months old!)I purchased a new leaning the...

71 by Community Member
  • 5130 Views
  • 15 replies
  • 0 kudos

Next thermostat

I have a next learned thermostat and I can’t control it from my phone anymore

James587 by Community Member
  • 1282 Views
  • 4 replies
  • 0 kudos

Nest Thermostat online control

Now that Google change my desktop to their new app, I cannot get to my Nest Thermostat controls through the Chrome browser. Where the hell did they hide this? And why?

MikeNY by Community Member
  • 1211 Views
  • 3 replies
  • 0 kudos

where is the number that tells you which gen my thermostat is

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community. Original Poster: Douglas Garris...

rgaila by Community Specialist
  • 1647 Views
  • 1 replies
  • 0 kudos
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