cancel
Showing results for 
Search instead for 
Did you mean: 

Nest Gen 3 Thermostats no longer show up in Nest web Portal

efelmer
Community Member

A month or so ago my 3x Gen 3 thermostats disappeared from the Nest Web Portal, although my Nest cameras and Protect are still there.
I login to the Web Portal using Google account as converted from Nest account login some long time ago.
The Thermostats are operational and do show up in the Nest mobile App on my iPhone as well as in Google home.
So why have they disappeared from the Nest Web Portal where its much easier to manage schedules than on the mobile App?

1 Recommended Answer

Ashepherdson
Platinum Product Expert
Platinum Product Expert

If you upgraded to the Google Home app, then they would no longer be at the nest portal, but would appear on the google home portal (Home.google.com rather than home.nest.com). 

View Recommended Answer in original post

2 REPLIES 2

Ashepherdson
Platinum Product Expert
Platinum Product Expert

If you upgraded to the Google Home app, then they would no longer be at the nest portal, but would appear on the google home portal (Home.google.com rather than home.nest.com). 

efelmer
Community Member

Ah Ok, yes thx they are there.
But my what an ugly and basic web interface that is...
I can't see anyway to even do stuff like re-order the rooms or device views, or change thermostat schedules 😞