Nest Learning Thermostat - wifi connection

[ken34wh]

My thermostat was connected to my wifi for almost a year and now has disconnected and I cannot get it to reconnect. I have not changed the SSID or password since.

Any ideas on how to get it back connected? I've reset it, I've removed it and reinstalled it on the App. No luck.

Thanks!

[Anonymous]

have you tried mobile hotspot?

[ken34wh]

Yes, it will not show any networks

[Anonymous]

I believe if that's the case, you will need to replace the thermostat.

[Jake]

Hey there,

Thank you so much eveluna for the help.

Sorry to hear about the trouble. I wanted to follow up and see if I could be of any help. Do you mind me asking if you have tried to reset the device? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Best regards,
Jake

[Jake]

Hey there,

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

[Markjosephp]

Hi ken34wh,

It has been a few days since your last reply, and I am going to lock the thread in 24 hours. If you have any questions, please feel free to create a new post.

Thanks,

Mark