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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Nest Renew: How are you preparing for an electric future? Read more

Forum Posts


E72 error after working well for 2 weeks. Wiring confirmed good, but error continues. Ideas?

Sneider by Community Member
  • 3 replies
  • 0 kudos

Nest learning thermostat not finding network

Hello,We've had the best thermostat installed last September (2020) with no problems at all. Now for the last 2 months, the thermostat does not have the ability to find the network anymore. Additionally, the thermostat doesn't always respond when bei...

NoFly by Community Member
  • 3 replies
  • 0 kudos

Nest Thermostat Install

I have a heat pump. Old thermostat has 2 wires attached to the "Y" terminal. On Nest thermostat, will 1 wire connect to "Y" and the other to "Y1"?

rickrph by Community Member
  • 3 replies
  • 0 kudos

Nest Smart thermostat controlling multuiple Electric heaters

Hi, Potentially looking to move to a place that has multiple electric heaters only (storage heaters).Is there a way to connect those heaters so they all report to one thermostat for heat control?Are there specific storage heaters that work with nest?...

Lucazade by Community Member
  • 2 replies
  • 1 kudos

not wirelessly connecting, and no hot water

I have just installed another 3rd gen nest thermostat (for a friend, ive already successfully installed two in my own house) it's connected on a Y plan, and I have carefully followed the Y plan wiring diagram (as before in my house) and all is correc...

Martin68 by Community Member
  • 2 replies
  • 0 kudos

Heat link failure

Can I buy a replacement heat link? It is only just over 2 years old and has failed. No lights. Dead!! Thank you

Fionajane by Community Member
  • 11 replies
  • 0 kudos

Wire question

 Some of my wires are pretty obvious but the AUX1 and the B/C not sure what to do with them, is my Nest learning thermostat even compatible? Thanks.

Cisco79 by Community Member
  • 3 replies
  • 0 kudos

Nest Thermostat - the dreaded W5 error…

The thermostat worked for almost a year, then disconnected from wifi. I’ve done all the troubleshooting and nothing works. Many people say once you have this error there is no solution but requesting a new thermostat. Is that the general consensus? I...