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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3994 Views
  • 0 replies
  • 5 kudos

Thermostat wont sync to Heatlink (New device) and hangs H71

I have a new nest thermostat which refuses to link to a heat link. (Hangs for a long time, 5+ mins before giving up) if i change the heat link on the thermostat i don't think it remembers either.Since it cannot do an initial connection, it wont allow...

Heat link error

Help no power to heat link anyone know which wires I can bridge to get boiler fired up please?How long has your thermostat been installed for? 14 MonthsDid the issue happen during the installation? No.Is there any error on the Nest thermostat display...

BIGG0711 by Community Member
  • 353 Views
  • 5 replies
  • 0 kudos

Resolved! Nest shows heating but furnace is not on

We recently moved into a new house with a Nest Learning Thermostat and each day I have needed to manually turn on our furnace because the Nest would not. The display would show heating with an estimated heating time but the temperature would drop. On...

bwalkowi by Community Member
  • 1173 Views
  • 3 replies
  • 0 kudos

Heating

I have been away but my history shows 11 1/4hrs usage during the night - no one was here, how has that happened.

Psparks by Community Member
  • 238 Views
  • 2 replies
  • 0 kudos

More for Nest pro contractors

Looking to see if Google / Nest is going to offer more functionality to the Nest Pro line I.E, As I compare the product to other smart devices as far as Pro service's there isn't much other than people are interested in the product and reward points....

Nest app wont connect to thermostat.

The thermostat has been installed and works fine. It is connected to the wifi, it has an IP address and was able to check for updates during set up. I am able to see the MAC Address in the router, so there are no connection issues. When I try to add ...

Unable to change wifi network for Nest thermostat

I am reconfiguring my network and I am unable to get my Nest Thermostat to connect to my new network.The network has a long randomly generated password of 54 characters and I carefully entered it on the thermostat dial 4 times, checking each characte...

Nest thermostat E

Hi, Could you please tell me the nest thermostat is compatible with umidity fire?thank you

Zava by Community Member
  • 285 Views
  • 3 replies
  • 0 kudos

Screen became totally blank/black

 The display quit working and I cannot access anything but I can hear sound when rotate it. (It seem it is working despite the dead display)I tried everything 1. Remove and recharge with USB 2. Press 10 sec to reboot 3. Check wiring and changing the ...

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