Nest Learning Thermostat

[Anonymous]

I am having trouble adding the second thermostat to the Nest App. The first went smoothly and it looks like it doesn't allow a second thermostat in the same home even if a different zone?

[Markjosephp]

Hello sas220914,

I'm sorry to hear that you're having issues when trying to add your second thermostat — Let's sort this out.

A few questions: what's the message code you're getting when it fails? Are you adding the same thermostat models? Also, I did find a helpful article with some troubleshooting steps for when you can't add your Nest Thermostat to the Nest App or to your Wi-Fi network.

Please let me know if that helps, or if the issue still persists.

Best regards,

Mark

[Markjosephp]

Hi there,

I wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Thanks,

Mark

[Jake]

Hey there,

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

Best regards,

Jake