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Nest Registering 111*

MotoMania
Community Member

Hi - I just checked my Nest on my app. The temperature is set to 74*, the Nest is registering 111*. We have the "Sunblock" feature on, as the thermostat does get direct sunlight for about two hours. It seems like the heat is off...

 

Any recommendations - is this a reset or perhaps a known issue?

 

Thanks!

3 REPLIES 3

EdwardT
Community Specialist
Community Specialist

Hi MotoMania,

 

Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. I'd love to know more about this. Is this only happening when it gets direct sunlight? Also, when did the issue start?

 

Looking forward to your response.

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi MotoMania,

 

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 
 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi MotoMania,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward