cancel
Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3992 Views
  • 0 replies
  • 5 kudos

Nest thermostat

My thermostat is reading Error E184, I did all the troubleshooting steps and nothing has worked.

JB4LYFE6 by Community Member
  • 453 Views
  • 3 replies
  • 0 kudos

Nest Thermostat

Wondering if a gen 3 thermostat would work with my heat pump as primary and my hydronic oil furnace as back up?

Nest Learning Thermostate won't heat beyond Safety Temperature

My Nest Thermostat won't turn on furnace to heat home to the selected temperature with Heat Mode or Eco Mode (currently set at 68 degrees) It will only turn on the Furnace when it reaches the Safety Temperature (currently set at 45 degrees) heating t...

mcq2406 by Community Member
  • 539 Views
  • 3 replies
  • 1 kudos

nest E stuck with download symbol

I’m having all sorts of problems getting my Nest E up and running (it’s the white one on the base not wall mounted) im stuck with the download symbol on the display. I’ve tried hard resetting but it just comes back on again. I just can’t get past it....

Ashtons99 by Community Member
  • 210 Views
  • 1 replies
  • 0 kudos

Next app for iOS doesn’t display individual thermostats

I’ve owned two Nest thermostats for about three years. When I installed them and the iOS app, I was able to control each one individually, e.g., raise or lower the temperature.Now when I go into the Nest app on iOS, the only choice I have is Away or ...

bocaboy by Community Member
  • 386 Views
  • 4 replies
  • 0 kudos

Nest heatlink has lost power

Hi, My zone 1 heatlink has just lost power. Zone 2 heatlink still working. I've tried turning off fused spur supplying boiler, left for a few minutes and turned back on but nothing happens to the zone 1 heatlink. The thermostat has now gone dead aswe...

mryan1983 by Community Member
  • 252 Views
  • 2 replies
  • 0 kudos

Google Home on Andriod and IOS wont move devices to a room

Hi wonder if there's any advise out there, I currently have Hive linked to my Google home with 17 devices , when i go on the Google home app , it shows all the devices but all off line? also can not move them to a specified room. The Hive app is runn...

Spen by Community Member
  • 354 Views
  • 4 replies
  • 0 kudos

New Nest E thermostat won’t turn on

I’ve just bought a Nest E system from a friend. It is brand new and still sealed. im going through the set up but on plugging the thermostat USB lead into the socket the unit isn’t illuminating and the set up process in the app can’t find the thermos...

Ashtons99 by Community Member
  • 380 Views
  • 2 replies
  • 0 kudos

Transfer Ownership of Nest Thermostat to A new user

My house has quite a few Nest Thermostats, and they are all under the account of my twin, who has unfortunately passed away. I took one off his account, and got it into my account, but it is a long process to make that happen given factory resets, et...

jlinck by Community Member
  • 1031 Views
  • 5 replies
  • 0 kudos

Nest thermostate won't heat at night

Hi,I have used my thermostat for more than3 years, it always works well. But 3 days ago, it cannot heat up at nighttime. It still shows very normal, showing heating, no error code on the display, but the air blowing out is not warm, I set it as 62F, ...

Erick01 by Community Member
  • 1364 Views
  • 5 replies
  • 1 kudos
to vote