Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest thermostat E WiFi not connecting
My thermostat has worked fine since I got it last July. A few days ago the thermostat lost contact with my WiFi. I tried numerous ways of fixing it including a factory reset but nothing helps, I keep getting TD errors saying either it cannot connect ...
Boiler issue
My boiler keeps coming on randomly very late at night and outside of water setting times( twice a day) I’m can’t work out why it’s doing this. If anyone can help it would be appreciated . Dozz.
New thermostat installation
I'm replacing an old thermostat with the new 3 rd generation , on the set up "add new product " when I get to enter the 7 digit entry key -I get the key from the thermostat , enter it correctly and the app keeps saying "Check the entry key and try ag...
Resolved! Nest Learning Thermostat Does Nothing When Connected to its Base
I followed the instructions and wired up my base connecting R to red, G to Green, W1 to White, and C to Blue, just like on my old thermostat. The wires are fully inserted, the tabs are down, and the power is on (I used a voltmeter to check the wires ...
my nest termostat
my nest thermostat keeps shut in off, and then it does not charge and it will continue to said it need to charge.and then it does not turn on again
Resolved! What generation Nest do I have?
I have a Google Nest new in box that I received in 2018. How do I determine what generation it is? Thank you.
Resolved! Wrong outside temperature on Nest thermostat
The farsight on my Nest thermostat is set to display the outside temperature. It is currently showing 84 F, but the actual outside temperature is 62 F. I verified my address in the app is correct. I verified the temperature on weather.com for my loca...
H72 Heat Link Not Working
Our heatlink is dead, no lights no nothing and thermostat just says h72 can't connect to heat link
Not getting any heat and my fan is not turning on.. what went wrong?
Hi My electirian came by and install my nest thermostat but its not working.. Please see my wires before the installation, the installation and what the system is saying. the equipment i have is dual with electric and oil
