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is there an alternate way to hook up a nest thermostat?

haringtiti
Community Member

my wiring is set up as shown in the picture but the instructions on the app say its incompatible. is there an alternative way to hook it up and still have everything working?

 

https://imgur.com/a/dBwJbWe

5 REPLIES 5

Jhonleanmel
Community Specialist
Community Specialist

Hi haringtiti,

 

Thanks for posting ― let's get this sorted out.

 

To help us get a better picture of what's happening, do you mind sharing a photo of what error you're getting on the app?

 

Best,

Mel

the only message i got was during the initial setup where i chose my wiring colors and got a message that it was incompatible. i got this thermostat for free with a promo so theres no real loss if its not possible to connect it with my existing wiring.

thanks!

Jhonleanmel
Community Specialist
Community Specialist

Hi haringtiti,

 

Wire labels such as that of your system indicate a proprietary system.

 

Proprietary systems usually only work with thermostats made by the same manufacturer. But some proprietary systems may also have the option to use standard heating system wires. Contact a local pro and have them check if your proprietary system can be rewired to be Nest compatible.

 

Best,
Mel

Hey haringtiti,

Checking back in should you still have some questions here. Let us know by replying to this thread. 

Best, 
Mel

Hi haringtiti,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

Thanks,
Mel