Nest Schedule not working

[Dannyboy7519]

I know this has been covered before in loads of posts but nothing I do seems to work.

Ive set a simple schedule up on my phone app, 21C at 0700 - till 0800. Then on again at 16:30 till 2100. Done this for all days of the week.

But nothing I do seems to make the schedule work. I had a nest E previously and had no issue with the scheduling. I’ve reset everything and started again but still the same result. Intact now I’ve reset everything the app isn’t doing the same as the thermostat or vice versa. What is it with Google products. Instructions are bad. Products don’t react like the instructions tell you they do. Customer support is appalling, 

im tech savvy and this has thrown me. Either it’s something really simple I’m missing. Or these things are just rubbish. 

Can anyone shed any light on this? 

[maedacortez]

Hi Dannyboy7519,

Thanks for reaching out. I understand that your Google Nest thermostat is not working properly with the schedule. I know this can be frustrating when your device doesn't work how you want. I'm here to help!

I need to gather some information to understand your situation better.

What model of Google Nest thermostat do you have?

Do you use the Google Home app or Nest app? 

Is this the first time that you tried to set up a schedule, or was it working before?

I will be awaiting your response.

Regards, 

Manuel