07-27-2023 02:05 PM
Hello,
I have a Nest learning thermostat with nest sensors in various rooms. When I choose one specific sensor (in the hottest) room to regulate the thermostat it never cools. The sensor is showing up in the app verifying the current temperature of said room but does not turn on the thermostat. Please help!
07-31-2023 11:36 PM
Hi BK80,
Thanks for reaching out here in the Community. I understand that's not following the set temperature to your Nest Thermostat. Don't worry, we'll go ahead and check what we can do.
Give these steps a try:
Hit this link for more information and let us know how it goes.
Regards,
Emerson
08-08-2023 11:19 PM
Hello BK80,
I'm dropping by to ensure that everything is covered here. How's it going with your Nest Thermostat? Were you able to perform the steps I’m suggesting? We'd be glad to hear from you.
Best,
Emerson