Hi! I just installed my Nest Thermostat 3rd Gen, which I purchased in the Netherlands. It’s currently running software version 5.9.5-2 from 2021 and there seems to be no way to update it to a newer version, specifically 6.4-5, which was released just a month ago.
This update feels pretty crucial since it moves all functionality from the Nest app to the Google Home app. With Google slowly but surely deprecating the Nest app, the thermostat might become useless in a few years (or maybe even months).
I contacted Google support and their only solution was to return the thermostat and buy another one, which, well, isn’t really an option for me since I’m no longer in the Netherlands.
My question is: Is anyone else experiencing this issue? Are your 3rd Gen thermostats updating normally, or are they stuck on older firmware too?
