Nest Thermostat Error Code 298

[Raulski2000]

I installed the Nest Thermostat and I get an error code 298 no power. I reinstalled my old thermostat and everything works fine. My wiring is as follows, C,W,Y,G,R. The R connects to RH and RC with a jumper. Does anybody have any suggestions on what I need to do?

[Patrick_Caezza]

Post a picture of the original thermostat wiring and another of how you wired the Nest

[Jenelyn_O]

Hi there,

Thanks for posting in the Google Nest Community forum. Could you please provide the information asked above? It will help us to move forward. Also, you can visit this support article to get more information about code you get on your Nest Thermostat. 

I appreciate your help, @Patrick_Caezza.

Best,

Jenelyn

[Jenelyn_O]

Hi Raulski2000,

Checking if you still need help. Please let me know, as I'll be willing to assist you further. 

Thanks,

Jenelyn

[Jenelyn_O]

Hello there,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.

Regards,

Jenelyn