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Nest Thermostat Upstairs heat isn’t getting consistent power

Bmorn20
Community Member

i have the power connector hooked up by i constantly get the n271 error. has anyone seen this issue. after about a year of with the power connector hooked to a brand new boiler install, my relay shorted out and i dont know if any of this is related. my downstairs therm does works perfectly fine without the C wire our the power connector. 

 

 

 

 
5 REPLIES 5

EdwardT
Community Specialist
Community Specialist

Hi Bmorn20,

 

Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. Could you share a photo of the exact message that you're getting?

 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hey Bmorn20,

 

It's me again. I wanted to check back in to see if you have other questions and concerns. Feel free to let me know if you do. 
 

Thanks,

Edward

EdwardT
Community Specialist
Community Specialist

Hi Bmorn20,

 

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

 

Thanks,

Edward

Bmorn20
Community Member

hello

 

you can close, i am having a C wire ran to the unit and removing the power connector. 

EdwardT
Community Specialist
Community Specialist

Hi Bmorn20,

 

Thanks for the update. I will be locking this thread now. Feel free to submit another post, and provide as many details as possible so that others can lend a hand.
 

Thanks,

Edward