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Nest Thermostat WiFi not connecting

Roskilan
Community Member

My Nest Thermostat is not connecting. I’ve tried all their suggestions. Their solution? Buy a new one. Ridiculous. I’ve never had this happen to any device. Moreover, it’s a known product design defect. They should be issuing a recall. At a minimum, they ought to stand behind their products. 

3 REPLIES 3

Jake
Community Specialist
Community Specialist

Hey Roskilan,

 

Apologies for the late response. I wanted to follow up and ensure you are good to go. Please let me know if you are still having issues with the device not connecting to the Wi-Fi, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Roskilan,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS