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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
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Wow what a screw up.....

Worked fine for over a year, came home and Error M22 (C-Wire bad) took off and try again no go, will not connect to wifi at all no matter what so called support...Support:1. Yes Sir thats a bad C-Wire you need to get that fixed or it will not work at...

abundesen by Community Member
  • 122 Views
  • 3 replies
  • 0 kudos

Nest Gen 3 will not boot up after changingto a new battery

My Nest 3rd Gen will not boot/ start after changing battery. The WIFI said that the battery was low and needed a new one. So I found out the battery size by opening it. It is a flat 1.7 X 2.0 X 0.1 inch battery. It has 3 wires to a connector, red, wh...

rgrayh by Community Member
  • 108 Views
  • 2 replies
  • 0 kudos

Nest Thermostat E Display Too Dim

Installed Nest Thermostat E and it functions well. However, the display is far too dim, especially with a mirrored surface. My wife and I can't read the display well at all. Take how bright your screen is right now and reduce it 10 times.On this mode...

Issue setting dual fuel on learning thermostat below 12 degrees

Spoke with support and got nowhere. I had a heat pump installed today in addition to the gas furnace I already have. The heat pump can handle -30 but the max I can set the dual fuel so the furnace kicks in is -12. I've seen other have similar issues ...

JayM by Community Member
  • 80 Views
  • 1 replies
  • 0 kudos

Thermostat wires

So I went through the compatibility check and it says the nest is compatible but when I go through the install it says it isn’t compatible. Someone please help. I have wires on G, W, C,Y, R. With a jumper on R to Rc

Stucknest by Community Member
  • 77 Views
  • 1 replies
  • 0 kudos
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