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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Forum Posts

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 21737 Views
  • 0 replies
  • 6 kudos

thermostat needs to shut down to recharge its battery

I have recharged for 2 hours my 3rd generation nest thermostat and still light is blinking while charging.When I put it back to base and its shutting down by saying "thermostat needs to shut down to recharge its battery"Any idea what's going on? How ...

santhuch by • Community Member
  • 476 Views
  • 2 replies
  • 1 kudos

Activity detected in the home, but there isn't any

For the past 4 days my home constantly switches to Home mode when there is no activity at all. Checking the activity log shows 'activity detected in the home'.Even if I turn off mobile location and all of the devices so that nothing is contributing t...

MattMoo44 by • Community Member
  • 8974 Views
  • 82 replies
  • 2 kudos

My Nest E thermostat wont reset after numerous attempts.

I've reset it so many times but it always defaults back to the screen with the home sign and arrow. Any ideas on what I can do to fix the issue? The heat link works fine but the actual thermostat resets to the same screen. Occasionally when I try and...

Is Google Nest compatible with my ComfortSense 7500 ?

I have a Lennox air conditioning with furnase and humdifier. The wiring is setup as following:Used (connected): Tc, To, H, Y2, O, C. G, W1, Y1, RNot used (not connected): D, W2, B.Can I replace my ComfortSense thermostat with a google Nest ?Thanks in...

Aoued by • Community Member
  • 446 Views
  • 5 replies
  • 0 kudos

Selling Home and Leaving Nest Thermostat

HelloI moving out of my home and currently have a 2nd Generation Nest which i will be leaving for the new owner.I'm told she may not have wifi for a few weeks upon moving in and as its winter as i was wanting to ensure that she would still be able to...

Anonymous by • Not applicable
  • 507 Views
  • 5 replies
  • 0 kudos

Two thermostats

I had two separate names for the thermostats on my phone and computer from which I could control the temperature.both have seemed to disappear…. how can I get them back

Dab1224 by • Community Member
  • 202 Views
  • 1 replies
  • 0 kudos

NEST not maintaining temperature

Set up new 4th Gen NEST and it's not maintaining set temperature, have redone set up , have disabled ECO and now on manual to maintain a steady temperature. How does one fix this ?

Nazareth by • Community Member
  • 426 Views
  • 2 replies
  • 0 kudos

Lack Of Customer Service From Google / Nest

I am starting a new post in hopes someone from Google would like to help me with resolving my issue or escalting it to someone who cares to. Current open case is: 4-8196000037545It's been over a week with no response. Honestly it would be easier to h...

AccordXTC by • Community Member
  • 176 Views
  • 0 replies
  • 0 kudos

Nest Learning Thermostat not working

Hello Forum I’m a little frustrated because my nest thermostat just stopped working on my nest app. It works when your at the device. My Nest Thermostat reported no errors". It is connected WiFi. I have tried all suggestions including restarting and ...

FREDB2 by • Community Member
  • 291 Views
  • 2 replies
  • 0 kudos
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