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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4664 Views
  • 0 replies
  • 5 kudos

Problem with the power connector

I have a Goodman furnace and recently installed a Nest Thermostat. I have been getting messages that the thermostat is not receiving power (error message E298, an email from Google, "no power" messages on my cell phone). The thermostat and power conn...

Cyngam by Community Member
  • 127 Views
  • 2 replies
  • 1 kudos

Control of boiler valve?

Hi, I have an oil fired boiler with a motorised valve. The valve should allow me to turn off the radiators and just heat hot water. I don't know how to control the valve using my new Google Nest. As things stand I can control the heating/hot water bu...

StepOne by Community Member
  • 157 Views
  • 7 replies
  • 0 kudos

Nest 3rd Gen Heat Link has died with error H71

Hi,as per many other users, my Nest Heat Link no longer works when connected to mains power nor controls the boiler when it is connected via mini USB. As this is a known issue I would appreciate that a replacement be sent out as soon as possible. Tha...

Google Nest Thermostat Compatibility?

Blue - YGreen - GRed - RCsmall Red - RC to RHWhite - W Above is my current set up (photo below). The app is telling me this is not compatible... any help, please?

THERMOSTAT.jpg

Resolved! Nest power connector not detected

Hello.i have a nest learning thermostat 3rd gen. I have a 2 stage heat and 2 stage ac Lennox system. I do not have a common wire. I previously had the same thermostat, but my utility company had a sale for dirt cheap, so I figured why not get a new o...

Ravik521 by Community Member
  • 460 Views
  • 5 replies
  • 0 kudos

my display is not turning on

good afternoon everybody . I have problems with my thermostat. I already changed the batteries but the display doesn't want to turn on.Google Nest Thermostat and the simplest gray

Eric21 by Community Member
  • 84 Views
  • 1 replies
  • 0 kudos

Nest thermostat is blinking red

Been using the thermostat for 2 years and this is first time I see red blinking light on the thermostat. So I looked up some online discussions and it said to press for 30 seconds the home button and then plug out and charge using a usb mini cable. A...

Riz1 by Community Member
  • 90 Views
  • 1 replies
  • 0 kudos

Vacay hold on nest thermostats

How can I get these supposedly “smart” thermostats to hold at 50 degrees without deleting the existing programming points? Will be gone all winter & don’t need to heat to 70 degrees for 4 months!

Don88203 by Community Member
  • 146 Views
  • 5 replies
  • 0 kudos
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