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Nest Thermostats

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Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Platinum Product Expert
  • 5108 Views
  • 0 replies
  • 5 kudos

Nest thermostat does not work right

Last night the 3rd gen nest thermostat disconnected from the Wifi. We never had any warnings or error messages prior to that. I opened the app to turn down the heat and noticed it was disconnected. I have tried resetting it, resetting my wifi. I have...

lmkerns76 by • Community Member
  • 146 Views
  • 1 replies
  • 0 kudos

iPhone Nest App

My nest app will not change heat/cool mode or change temp. When I change settings on the device the App shows it correctly, but the app will not control the thermostat

DS1771 by • Community Member
  • 98 Views
  • 1 replies
  • 0 kudos

Nest running in off position

Just recently our nest thermostats started to run in the off position. Every now and then is just blowing a burst of cold air. It’s currently December and we are in NYS. We tend to like it cold so we don’t want the heat on so we’ve shut the system OF...

3RD generation showing low battery

I just moved in this house and the Nest is now showing low battery message and will not connect to the wifi which until now has been working fine. The power readings are belowBattery 3.657vVoc 37.42 VVin 29.69 Vlin 20mA (i) I understand these battert...

skibum by • Community Member
  • 105 Views
  • 2 replies
  • 0 kudos

Nest Learning -- fan only

Hi,Am I crazy, but is Google/Nest completely missing a basic feature that allows one to run the fan independently of selecting Heat or Cool modes? From the Nest website (this matches my wire configuration):If there is a wire in your Nest thermostat’s...

Road2FIRE by • Community Member
  • 144 Views
  • 2 replies
  • 0 kudos

Thermostat battery

I had a c wire installed for my thermostat but the battery still is below the level it needs to be at to connect to my wi if. The thermostat keeps trying to restart and my furnace is not functioning properly Rick Czerwiec ###### For the safety of our...

Rick22 by • Community Member
  • 54 Views
  • 1 replies
  • 0 kudos

How to add a thermostat from the Goodle home app to the Nest app

Hi, when I replace my second thermostat on the first floor it prompted me to installed it using the Google home app and follow instructions, I was not allowed to do it using the nest app, the thermostat is working properly but I can’t see it on the N...

Keyrock by • Community Member
  • 215 Views
  • 5 replies
  • 0 kudos

Nest thermostat lock does not prevent manual override

Hi, I have a holiday rental in France (I live in England) and have used the Nest thermostat and app to set a daytime temperature of 21 celsius (70 fahrenheit) in the rental. I have locked the temperature in the app. But guests have recently been able...

AshS1 by • Community Member
  • 139 Views
  • 1 replies
  • 0 kudos
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