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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23725 Views
  • 0 replies
  • 8 kudos

Resolved! Nest thermostat W5 error

Nest thermostat W5 errorGood luck with trying to get any satisfaction from Google about W5 error, you won’t!Just to indicate how keen Google are to ignore their customers pleas for some recompense for their faulty designed and constructed Nest thermo...

chassall by • Community Member
  • 1779 Views
  • 6 replies
  • 0 kudos

One nest will no longer connect to wifi

I have a thermostat downstairs and upstairs. The one upstairs tells me that it can connect to my wifi anymore. The one downstairs works just fine. There is no change to the wifi either. I've tried to problem solving, but have failed. Can somebody hel...

Kinsey by • Community Member
  • 580 Views
  • 1 replies
  • 0 kudos

New Iphone cannot control thermometers like the old phone did

The Nest app came over onto the new Iphone, but I cannot control the thermometers from the phone. It used to have both thermometers onto the app, now it just shows "Home" and "Add product" I don't have any access to control the meters from my phone. ...

aa072288 by • Community Member
  • 313 Views
  • 1 replies
  • 0 kudos

Unable to cancel Nest Renew or update energy provider

I went to the Nest Renew dashboard, under settings, and noticed that my energy company was "Energy Company", not Pedernales Electric Coop, but there is no option to udate it. In fact, there was no way to update anything, including removing my subscri...

3rd Generation Nest kicks on AC and Furnace

Hey everyone, Long Story: I bought a new house about 2 years ago and have been running into some HVAC issues. Its an AC with Gas Furnace that includes a Whole house Humidifier. For whatever reason the Furnace will randomly kick on with the AC. It ten...

ChrisJMeng by • Community Member
  • 1059 Views
  • 6 replies
  • 0 kudos

Hot Air in Cooling Mode

Hello,We had a heat pump installed 2 years ago and everything has worked great heating and cooling. We turned on cooling a week ago after winter and only hot air will come out. It doesn’t make sense if it was previously working and nothing changed. A...

Rkmiller by • Community Member
  • 430 Views
  • 1 replies
  • 0 kudos

Humidity readings

I have a 3rd gen nest learning, I can’t seem to find in the app where I view current or historical humidity readings?

Justjend by • Community Member
  • 478 Views
  • 2 replies
  • 0 kudos

Ads Youtube music and Nest Hub??

I have had a sub to YT music etc for a long time . Why am i getting ads before music I select for my Nest Hub? This is very annoying since I pay monthly for the reason to BLock ads.

Preheating even tho early on is set to off

Heat is turning on an hour before scheduled time. Early on is set to off, auto-schedule set to off. The preheating function is still turning on despite this feature being set to off. I have read through posts made by other users experiencing the same...

Jgibbs by • Community Member
  • 434 Views
  • 1 replies
  • 0 kudos
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