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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 21880 Views
  • 0 replies
  • 6 kudos

Changed Wifi, now Nest thinks I have a heat pump, I do not

Same thermostat, same system, owned the home for over 6 years - no problems. Recently changed my wifi and routers to a new mesh system. Now, the downstairs Nest thinks I have a heat pump, and I most definitely do not. I have AC and Gas heat - forced ...

Outside temperature not correct

Both of my thermostats stopped showing correct outside temperature. It shows correctly in the nest app.I have disconnected and reconnected both to the nest app. Still incorrect. Wifi connected. Both show same incorrect temperature.

Sam94550 by • Community Member
  • 235 Views
  • 1 replies
  • 0 kudos

Controlling thermostat while away

While out of town, our children are staying at our house. The thermostat automatically goes into eco mode while we are away since it senses our phones are not in the house. I need to be able to put it on the temperature schedule we established for co...

Cook244 by • Community Member
  • 220 Views
  • 1 replies
  • 0 kudos

Resolved! 3rd Gen Thermostat Not Turning On When Temp Drops Below Target

3rd Gen Thermostat Not Turning On When Temp Drops Below TargetI have a Nest Learning Thermostat (3rd gen) for a dual fuel Goodman nat gas + heat pump.The Issue:When the temperature drops below the target, the thermostat shows that the heat is ‘on’ bu...

Mattmci by • Community Member
  • 533 Views
  • 4 replies
  • 0 kudos

Thermostat (2nd generation) shows E72 while not wired at all!

Hi. I have a 2nd generation thermostat that at some point I had used it but for the past couple of years had been unwired and unused, sitting on a shelf. I grabbed it yesterday to use it for a friend and it didn't turn on at all, so I connected it to...

AliNaddaf by • Community Member
  • 240 Views
  • 1 replies
  • 0 kudos

Cannot get my 2nd Nest on my App

I have had the 2nd Gen Nest Learning Thermostat for years. I just recently bought the Nest E for my garage. After installing it I was prompted to add it to my Google Home. I have it listed there but I was hoping that I would be able to have it in my ...

Resolved! All Eletric Heat Pump, dual zone, missing Heat Pump balance feature.

I recently had my heat pump replaced and had a couple HVAC techs out. All messed with the wiring and said the installer or last guy had it wrong. I think the first guy had it right, I had only one heating element setup and I had the option for Heat P...

Ben25 by • Community Member
  • 465 Views
  • 2 replies
  • 0 kudos

Resolved! True radiant

I have set my nest v3 to 19 degree at 7 am every day. It takes till 8 am or later to reach the wanted temperature. I have a atag i36ECZ central heating system with enough capacity. I had no problem with the old Nefit. What can be the problem?

Geerjans by • Community Member
  • 832 Views
  • 6 replies
  • 1 kudos
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