10-20-2023 07:51 AM
Fairley new purchase. Been working and all of a sudden will not connect or find wifi networks. It stays on sometimes and the freezes up. I do resets and it takes a long time to come on then says no wifi networks. It will stay on for a few minutes and then freezes and I have to repeat the cycle. I have reset and tried reenter wifi ssid manually but no joy. @googlenesthelp
10-20-2023 08:34 PM
Is there a C wire installed?
10-23-2023 12:32 AM - edited 10-23-2023 12:37 AM
@Yes. There is a C wire (fan, blue) and an Rc wire (power, red). The thermostat info says voltage is 3.7V
10-23-2023 10:54 PM
You said there is a C wire, but then you call it a fan wire. Which is it?
The wifi will get turned off if the voltage is only 3.7v.
Check in the Furnace/air handler and verify what the blue wire is connected to.
10-24-2023 10:36 PM
10-27-2023 10:50 PM
Is that list from the furnace/air handler connections?
Can you post a picture of it and one of the original thermostat wiring?
10-28-2023 03:52 AM - edited 10-28-2023 03:53 AM
@Ihave had a nest installed for many years now. Don't have original. That is the configuration for the air handler.
10-29-2023 08:34 PM
I'm confused. Your original post said, 'Fairley new purchase'.
You can go by the color of the wires as there is no standard. I ask for a picture because of this.
You still didn't clarify what you meant by 'C wire (fan, blue)'. Was the blue wire connected to the fan terminal originally?