11-03-2022 11:49 PM
I have a u shaped connector to the board and am not sure how to disconnect it so I can rewire it. Please see attached picture.
11-08-2022 12:19 PM
Hello NestThermostat,
Thank you for taking the time in letting us know about your inquiry. I'd be happy to take a look into this for you.
Based on the pictures, It appears that it's the wiring configuration from your system's control panel. Usually, there's no need to re-wire it unless you're asked to or if your system isn't compatible with the Nest. To be sure, would you mind sending us a picture of your thermostat wiring setup?
I'll look forward to your response.
Best regards,
Marm
11-11-2022 12:27 PM
Hi there,
I wanted to see if you still needed help. Please let us know if you have any other questions or concerns.
Best regards,
Mark
11-12-2022 12:40 PM
Hi NestThermostat,
I want to check if you have seen my response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread in 24 hours.
Best regards,
Mark