09-27-2021 04:13 PM
I have tried all recommended fixes including charging using different USB cables.
09-27-2021 10:03 PM
Connect the thermostat to a computer. If the computer recognize this device that means that it only needs a factory reset. If the computer is not able to show the device then you can call to verify the warranty of your thermostat and get a replacement.
10-04-2021 10:23 AM
I wanted to follow up and see if you are still in need of any help? Please let me know, as I would be more than happy to help out.
Thanks so much as well Aby for the helpful information.
10-06-2021 01:38 PM
Just following up to ensure you are good to go. Please let me know, as I will be locking the thread in 24 hours.
10-07-2021 03:52 PM
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.
Have a great day,