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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3992 Views
  • 0 replies
  • 5 kudos

Nest 3rd Gen has power but won’t start furnace

I suspect the wiring circuit board is to blame and am looking for help to confirm and determine what to do. Can I replace the wiring circuit board or do I need to purchase a full replacement?Note: I have two furnaces in the house so I have two Nest’s...

Heating has a life of it's own

I have a nest connected wirelessly to heat link. It's been installed for about 3 years or longer. Nest has always been positioned in the same place and has been working fine since installation. However in the last 3-4 months the heating has been comi...

Customer Service asked for G code

I had a very strange interaction with customer service that ended with, I think, someone trying to gain access to my Google account. Was troubleshooting an issue which turned out to be a defective nest. Customer service offered to ship me a new unit;...

Ben89 by Community Member
  • 228 Views
  • 6 replies
  • 0 kudos

Resolved! Nest Control from 2 iPhones

Longtime NEST user. My wife and I have been using the NEST app for many years so this is not a startup issue. (You need to add another category for other issues!).We were asked to switch to Google but did not. Then we got new iPhone 15’s. My phone wo...

Oncfari by Community Member
  • 126 Views
  • 1 replies
  • 0 kudos

Complaints procedure - Google Nest learning thermostat return

Hi, Please can you direct me on the complaints procedure.My Google Nest Thermostat Gen 3 failed within 6 months due to the common WiFi fault (W5). I contacted support via Twitter/X who promptly took details in order to confirm the fault and arrange a...

SiUK by Community Member
  • 263 Views
  • 8 replies
  • 0 kudos

Delete temperature sensor from ecosystem

How to remove sensor from nest home ecosystem completely? I have a lost sensor (physically) but when I go to manage sensor, it only allows me to move the sensor to another thermostat but I want to delete it since I no longer have it.

How Do I Disable the Nag Screen for Nest Renew on IOS?

I don't want Nest Renew. Please stop asking. The nag screen only has two options "Sign Me Up" and "Ask Me Later". Where's the option for "Don't Ask Me Again".I know what the Google representative is going to say. They're going to tell me to go under ...

mike73 by Community Member
  • 90 Views
  • 2 replies
  • 1 kudos
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