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Nest Thermostat keep cutting off

DanielJr
Community Member

When I call for cool the nest thermostat keeps making the Ac turn off . Before I changed it was working perfectly fine . But once I put the nest on it gave me problems 

1 REPLY 1

Markjosephp
Community Specialist
Community Specialist

Hello DanielJr,

I appreciate you reaching out to us regarding the issue you're experiencing with your Nest Thermostat. I understand how important it is to have a reliable and efficient cooling system in your home, and I'm sorry for any inconvenience this situation may have caused. 

To isolate, here are a few steps you can try to troubleshoot the problem:

 

  1. Make sure that the settings on your Nest Thermostat are configured correctly. Verify the cooling temperature setpoint and any other relevant settings.
  2. Ensure that your HVAC system is compatible with the Nest Thermostat. Sometimes, certain systems may not work seamlessly with all thermostat models.
  3. Double-check the installation of your Nest Thermostat. Make sure all the wires are connected correctly and securely. If there's any doubt, share with us a photo of your old thermostat and Nest Thermostat's wiring setup.
  4. Try power cycling your HVAC system and Nest Thermostat. Turn off the power to both, wait a few minutes, and then turn them back on. This can sometimes resolve communication issues.

 

Let us know how it goes.

 

Best regards,

Mark