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Nest Thermostat not Heating

EmmanuelBA
Community Member

I'm having issues with the Nest Thermostat noting turning on the heater. I have connected all the wires following the instructions. The wiring details says it's connect to W(P)-R. What am I missing?

1 REPLY 1

Markjosephp
Community Specialist
Community Specialist

Hello EmmanuelBA,

I'm so sorry for the inconvenience you experienced with your thermostat not turning on the heat. I'd be happy to identify what is causing this behavior.

Compatibility of your system and an incorrect configuration might be the possible reasons. To isolate, can you share with us your old thermostat's wiring setup? From what country are you posting? Also, tell us the make and model of your heater.

I'll look forward to your response.

Regards,
Mark