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Nest Thermostat shows a crossed Spanner and Screwdriver

kernow1
Community Member
 
5 REPLIES 5

Ashepherdson
Platinum Product Expert
Platinum Product Expert

There should be a link if you select the nest with a code, and you can look up the error code on the link below 

https://widgets.nest.com/nest-thermostat-troubleshooter/

kernow1
Community Member

Hi,thank you for replying but the Nest only shows the Spanner and screwdriver no Code so unable to troubleshoot.

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Can you open the app and see if there is an error code visible there?  

Jake
Community Specialist
Community Specialist

Hey kernow1,

 

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

 

Thanks so much Ashepherdson for the helpful information.


Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey kernow1,

 

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake