Nest Thermostat v3 WiFi woes

[AmarV]

Cannot connect to WiFi, w5 error. Did extensive trouble shooting going through several forums, Nest Support contact via twitter, phone calls but no luck :(. Sounds like this is a "known issue" faulty wifi chip. Can someone please help with this issue?

[David_K]

Hi AmarV,

To provide the best support with this, I've shared this with the Google Nest community team, who can check on possible options and next steps.

[ai]

Hello AmarV, 

Thank you for your patience with us! We've created a case for your issue to send to our support team. Be on the lookout for an email from us in your inbox soon. For reference, your case number is 5-7554000031950.
Kindly,
Ai

[GarrettDS]

Hey folks, 

It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread. 

Have a great day. 

Garrett DS