Nest Thermostat will no longer connect to WiFi network

[Ashish28]

I have 2 thermostats and one of them doesn’t connect any more to the wifi network. I have reset the thermostat and WiFi router more than 5 times now. 

I even tried to swap them and still it doesn’t connect to the wifi network.

[Ryan_G]

Hi Ashish28,

Thanks for reaching out and we're sorry to hear about what's happening.

Could you tell us which Nest thermostat you're having trouble with? Are you getting any message from the thermostat display?

Let us know by replying to this thread.

Best regards,

Ryan

[MelbaDT]

Hey there, 

Checking back in — how's your thermostat now? Still need help with it?

Best, 

Melba

[Ashish28 · Accepted solution]

I am good. Got a replacement from Google 

[MelbaDT]

Hey there, 

Got it and thanks for getting back at us. As everything is good on your end, I am going to close this thread after 24 hrs. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the community.

Cheers, 

Melba