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Nest Thermostat will no longer connects to WiFi Network. Doesn't see any Networks.

Bikemike55
Community Member

The Thermostat is two months old and has been working perfectly. Now it won't connect to my WiFi Network and doesn't see any Networks.

4 REPLIES 4

abilashk
Community Member

having the same problem since a week

zoeuvre
Community Specialist
Community Specialist

Hi folks,

 

Thanks for posting here in the Community forum, and I'm sorry to hear about the situation. Let me take a look at this for you.

 

Can you help us with a rundown of the steps you took, if there are any? Also, a few questions: What type of Nest thermostat do you have? Is the thermostat display working? How far away is the thermostat from the router? And are there devices or appliances (such as baby monitors, microwaves, cordless phones, etc.) near the thermostat?

 

I'll look forward to your responses. 

 

Best,

Zoe

Dan_A
Community Specialist
Community Specialist

Hey there,

 

I wanted to follow up and see if you still needed help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Kind regards,

Dan

Jenelyn_O
Community Specialist
Community Specialist

Hi everyone,

 

I appreciate your help, Zoe and Dan.

 

@Bikemike55 and @abilashk, we haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

 

Thanks,

Jenelyn