07-17-2024 07:04 PM
Google Nest Thermostat won't let me select options. Dial turns but won't click options. Messages on screen won't go away to set temperature. Tried rewiring and still no option to change temperature or any settings.
07-20-2024 05:37 PM
Hi, @KP40,
Thank you for taking the time to post in the community. I'm sorry to hear that your Nest thermostat screen is not responding. Let's work together to find a solution.
To better assist you, I would like to know:
In the meantime, I recommend manually resetting your Nest thermostat:
Feel free to ask any questions you might have along the way.
Best regards,
Ana.
07-20-2024 07:34 PM
I have the Nest Learning thermostat and have had since probably 2018. Issue started in the last month. The filter reminder notification is on the screen and you can't click off of it and you can't reboot the thermostat. Nothing happens.
07-23-2024 08:22 AM
Hi, @KP40,
Thank you so much for your response. I appreciate all the efforts. I’m truly sorry that the thermostat cannot be rebooted.
To receive further assistance for the Nest Thermostat, please fill out this form with all the necessary information. Once you've completed the form, let me know.
Keep me posted,
Best regards,
Ana.