05-24-2023 03:03 PM
We have a Nest Pro thermostat in the hall on the main level of our home. During the winter, the basement is too cool. What are potential solutions?
Should we add a sensor in the basement to improve the comfort level? If yes, please provide make and model of sensor.
Thanks!
Primdahl
06-03-2023 01:06 PM
Hi Primdahl1977,
Thanks for reaching out to us. You can install a Nest Temperature Sensor to adjust the temperature from other parts of your home. However, this Nest Temperature Sensor is only compatible with the Nest Learning Thermostat, 3rd generation and the Nest Thermostat E. You can check this article to know what Nest Thermostat you have.
Reach out if you have any questions in the future. We're happy to help.
Best,
Zoe
06-06-2023 01:10 PM
Hi there,
I wanted to check and see if you managed to see the information I shared. Please let me know if you have any questions from here. I would be happy to assist and make sure you are good to go.
Thanks,
Zoe
06-07-2023 01:35 PM
Hello Primdahl1977,
We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you run into any more issues in the future, please feel free to create a new thread.
Regards,
Zoe