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Nest Wi-Fi W5

JC51
Community Member

W5 error code can not locate network, tried reset, no luck with anything

5 REPLIES 5

thisisausername
Community Member

Oh, lucky you. That merits Google help. https://support.google.com/googlenest/gethelp

This is a support (read "grievance") group that no one responds to. I thumbed through the other replies. Like all of them have 0 responses.

Hey folks,

 

JC51, I'm sorry for the trouble. Could you fill out this form and let us know once you're done?

 

Thanks,

Archie

Markjosephp
Community Specialist
Community Specialist

Hello JC51,

 

I'm checking back in — how's it going? Have you had a chance to fill out the form? Let us know so we can assist you right away.

Thanks,

Mark

Hey there,

 

I wanted to see if you were able to fill out the form. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Thanks,

Mark

EmersonB
Community Specialist
Community Specialist

Hi everyone,

@JC51, just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

I appreciate the help, Archie and Mark.
 
Regards,
Emerson