Nest app does not show interior temp

[ReddBird]

The nest app doesn’t seem to not show the interior temperature numerically. Instead, it shows the set point numerically in the center of the round dial produced by the app. On the circumference of the “dial” it shows two thick lines. One of the lines is blue and the same length as the other thinner incremental lines around the “dial, which I believe is the current interior temp. There is no numerical temp next to it.

The second thick line is white and longer in length than the thinner incremental lines around the “dial”. I believe that line shows the set point. There is no numerical temp next to it either.

In my opinion, the programmers of this app should provide a numerical temperature next to each of those thick lines. Maybe this is all explained in the user manual but who has time to thumb through that? This is an expensive piece of home infrastructure that should give the user all the info at a glance. Come on guys, send out a patch for this.

[luciaaa]

Hi, @ReddBird,

Thank you so much for reaching out to the community. I’m truly sorry the indoor temperature is not showing on the Nest app. I’m happy to help you and find a solution.

Your Nest thermostat screen shows two important numbers:

• Current Temperature: The small number near the screen's edge, measured by your thermostat's sensors. If you have an active Nest Temperature Sensor, it will display the temperature from that sensor, usually in a different room.
• Target Temperature: The larger number in the center, which is the desired temperature for your system. Adjust it by turning the thermostat's ring clockwise or counterclockwise.

If you're still unable to see the temperature, please share a screenshot of your Nest app so we can troubleshoot further.

For more information on Nest thermostats and app icons and temperature, check out this article: What you'll see on a Nest thermostat.

Keep me posted.

Best regards, 

Ana

[DaShack]

My nest POS with POS programming does show show current temperature.  I see work arounds, but no simple explanation and instructions; which suggests to me that the developer never used the device.  I could buy a thermometer more advanced than this POS.