Nest app no longer shows current temperature

[jerees1]

Hello - my nest  app no longer shows the current indoor temperature this has never been a problem until yesterday. Did something change?

I tried disconnecting and reinstalling my thermostat from the app but that did not fix it.

for reference I have a 3rd generation thermostat 

[Markjosephp]

Hello jerees1,

Thanks for reaching out to the Google Nest Community Forum. Let's sort this out.

It appears that you accidentally got logged out of the Nest app, the reason why you can't see it in the app. Please make sure that you are signed in with the right email address associated with your thermostat. If so, check for other available home structures where it might be connected. Lastly, you can try signing in with the other email address you might have used with your Nest Thermostat.

Let us know how it goes.

Regards,
Mark

[Markjosephp]

Hey there,

I'm checking back in. Were you able to do the steps above? I'd be glad to hear from you — I'd like to make sure everything is working.

Thanks,

Mark