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Nest app shows orange color even when thermostat is off

Yepjimmy
Community Member

Hi my nest thermostat/app is been working fine for 5 years, yesterday tried heat for the season.

There’s a strange issue that never happened before: one of the zones shows orange on the phone app even when the heat if off?? Although the thermostat and heating worked fine.

4 REPLIES 4

MickB
Community Member

Same thing happened to me 

Jake
Community Specialist
Community Specialist

Hey MickB,

 

I am glad to hear you were able to get the issue resolved. With that being the case, I am going to lock the thread at this time. If you run into any questions from here, please feel free to create a new post.

 

Best regards,

Jake

Jake
Community Specialist
Community Specialist

Hey all,

 

Apologies for the late reply. I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

MickB
Community Member

It was resolved with a reset. Thx