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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21889 Views
  • 0 replies
  • 6 kudos

Nest gen 3 learning - cannot connect

Hi,Will be much appreciated for any guidance/suggestion. We are having trouble in setting up the nest gen 3. Previous owner couldnt help much. ( they didn't know there was a heat link and assumed the nest connected to the boiler). The previous owner ...

Rekema by Community Member
  • 1960 Views
  • 19 replies
  • 0 kudos

Hold temperature for 2 hours using Alexa?

Is there a way to hold a temperature (for when I leave the house for a few hours) using Alexa without setting this up on the Google Home app or using the Nest thermostat? I can give commands to Alexa saying turn thermostat off or turn thermostat on t...

Resolved! Nest 3rd Generation Thermostat E83 code

I installed my Nest 3rd Gen thermostat but had a E83 code, am I missing something or connected something wrong. My system is a Heat Pump with electric aux/emer heat, not dual fuel or furnace.I don't have permission to post a picture so the following ...

JohnInVA by Community Member
  • 861 Views
  • 3 replies
  • 0 kudos

Can’t control thermostat in app

I can see the thermostat and check to see there has been no activity, but I can’t access control to the thermostat. I tried to reconnect and add the thermostat to the app but when I go to the thermostat to get a key it says it is already connected

blkwel by Community Member
  • 281 Views
  • 1 replies
  • 0 kudos

Unexpected Furnace Startup

Cold start boiler. Temperature well above call for heat temperature. Furnace temperature less than 80 degrees.Have first floor and second floor Nest thermostats. Every 6 hours give or take 1 minute first floor zone valve lights up, furnace goes throu...

Casey2019 by Community Member
  • 237 Views
  • 1 replies
  • 0 kudos

My Generation 3 Heat link is dead.

Hi, I have a 3rd Generation Heat Link which is dead. I believe Google know about the issue and are offering replacements. Is this correct. I have followed the troubleshooting but to no avail.Many thanks

leesm1 by Community Member
  • 457 Views
  • 3 replies
  • 0 kudos

Need help for connect nest thermostat

Hi everyone, I have Nest Thermostat 3rd Gen and Heatlink. I've been using these devices for 2 years at my previous adress. I moved to a different place and changed the combi boiler to a new one. I can see the OT icon in the boiler connection base but...

Zukhba by Community Member
  • 177 Views
  • 0 replies
  • 0 kudos
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