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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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Thermostat switching on by itself

My thermostat is usually switched off until I turn it on and schedule for heating or cooling. Today evening for the first time the thermostat switched on by itself though it is not on any schedule. I had switched on the heat around 40 minutes prior t...

SanMA by Community Member
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  • 1 replies
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E thermostat stuck on house icon during installation

I stopped my initial installation half way through, the thermostat had connected to the Wi-Fi but the next day when I tried to continue it is stuck with a house icon and will not open a menu. Now it will not connect to the Wi-Fi and shows the error c...

Dashton71 by Community Member
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Nest 3rd gen randomly comes on when it wants

My nest is set to a schedule for heat but randomly comes on during the day or night. Even when the house temperature shows 20c and the set temperature is 17c.Is someone able to shed a light on why the random coming on issue as i have run out of ideas...

Kesh1973 by Community Member
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Resolved! Nest Thermostat 3rd Gen fan Issues

Our Nest 3rd Gen thermostat is having issues? The fan comes on when Nest is turned off? WTF? Answers? Suggestions? It's driving me nuts! Everything else works, it's connected, power is good, no flashes, signals of any type. Why? What can I do to get ...

Nest - constantly going offline?

Fitted Nest thermostat yesterday to replace Hive and so far just awful…..constantly off line and on in my 5th or 6th network reset?any ideas as apparently my ‘ping’ is too high??Any help appreciated as so far I’ll have to replace with something else ...

AndyD2574 by Community Member
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Resolved! Nest 4 Providing Heat Only, No Cool Air

After the compatibility check we purchased the Nest 4 for our home. Installation was easy enough and we followed the instructions to install. The display did not indicate any issues or error codes, but the Cool setting will only provide hot air. We t...

4th gen thermostat

I have an AprilAire E100 Dehumidifier connected to my HVAC / 4th Gen Thermostat. I have my dehumidifier set to 50%. In the mornings the humidy is aroud 56% but the thermostat does not call to turn on (only in the mornings). After 10am the dehumidifie...

Nest Thermostat setup

I have my nest thermostat for over a year now. Yesterday it lost WiFi connection and I tried to reconnect it but without luck. I end up resetting the thermostat to manufacture settings and since then it displays only this: “Continue setup in the Goog...

TomyB by Community Member
  • 540 Views
  • 2 replies
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