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Nest cooling instead of heating

haz_dazzler009
Community Member

My Nest thermostat was working properly but had to reset to factory settings. After that, when I test Heating, I feel Cold Air coming through. Fan works properly. Not sure what I did wrong in the settings. Any help?

In the app I see this:

  • Y1- yellow - heat/cool
  • G - green - fan
  • R - red - power
  • W1 - white - aux. heat
  • C - blue - 24v common
  • *OB - black - heat pump

 

3 REPLIES 3

Guarcax
Community Specialist
Community Specialist

Hi @haz_dazzler009!

 

Thanks for your reply.
I’m sorry for the inconvenience that you are experiencing with your Nest Thermostat. I can see that your HVAC system is cooling instead of heating just after performing a factory reset to your Nest Thermostat. In this case, I will suggest you check the next article where you can find the steps to follow to solve the situation: Troubleshoot heat pump issues

 

If you have any other questions, please don’t hesitate to keep posting.

 

Regards,


Daniel.

Hi Daniel, thank you for the reply. I did a trial and error with different settings, and the one that worked was setting a "Heating System 2" in the "Equipment" section. That worked. I still dont know why but nevermind for now.

Guarcax
Community Specialist
Community Specialist

Hi @haz_dazzler009!

I'm glad to hear that you were able to solve the issue! I appreciate your effort and patience.

 

Please don't hesitate to reach out if you encounter any further problems or have other questions. I’m here to assist you.

 

Regards,

 

Daniel.