11-08-2024 08:03 PM
My Nest thermostat was working properly but had to reset to factory settings. After that, when I test Heating, I feel Cold Air coming through. Fan works properly. Not sure what I did wrong in the settings. Any help?
In the app I see this:
11-13-2024 11:20 PM
Hi @haz_dazzler009!
Thanks for your reply.
I’m sorry for the inconvenience that you are experiencing with your Nest Thermostat. I can see that your HVAC system is cooling instead of heating just after performing a factory reset to your Nest Thermostat. In this case, I will suggest you check the next article where you can find the steps to follow to solve the situation: Troubleshoot heat pump issues.
If you have any other questions, please don’t hesitate to keep posting.
Regards,
Daniel.
11-15-2024 09:28 PM
Hi Daniel, thank you for the reply. I did a trial and error with different settings, and the one that worked was setting a "Heating System 2" in the "Equipment" section. That worked. I still dont know why but nevermind for now.
11-15-2024 10:16 PM
Hi @haz_dazzler009!
I'm glad to hear that you were able to solve the issue! I appreciate your effort and patience.
Please don't hesitate to reach out if you encounter any further problems or have other questions. I’m here to assist you.
Regards,
Daniel.