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Nest e Thermostat - can I test without connecting to furnace?

RickDJ
Community Member

‎11-03-2023 06:22 AM

Hi - I appreciate any insight...

I have a Nest e thermostat and remote sensor that I purchased 3 years ago. After installation, we had several issues with the thermostat losing connection to our home wi-fi. I finally removed the thermostat and re-installed our older programmable thermostat.

Since then, we also had issues with our wi-fi printer often going off line...research and investigation led me to disabling the 5 GHz channel on our dual band wi-fi. This resolved the issues with the printer. 

Now, I would like to "Test" the reliability of the wi-fi connection (2.4  GHz) to the  Nest e thermostat..."without" actualy conecting to the furnace. Is this possible?

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RenzJ
Community Specialist
Community Specialist

‎11-10-2023 01:02 PM

Hi  RickDJ,

 

Thanks for bringing this up here in the Google Nest community. We'd be happy to take a look into this for you. You can charge the display via a micro USB cable and test it. It’s okay, even if it’s not connected to your heater.

In addition to this, here are our suggested WiFi settings:

  • Enable 802.11 b/g/n if you have an 802.11 ac router.
  • Set your Wi-Fi router's DHCP lease time to at least 2 hours.
  • Turn on your router's Power Save Mode (PSM), if you have a Nest thermostat.
  • On your Wi-Fi router, turn on multicast, if you're adding additional Nest devices.
  • If you have a dual-band setup, connect the Nest thermostat to the 2.4 GHz network.

Let me know if it works.

 

Best,

Renz

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RickDJ
Community Member
In response to RenzJ

‎11-11-2023 06:39 AM

Thanks Renz,

I have it charged via USB cable, but would like to "test" to see if it has a stable connection to my wi-fi before actually installing the Nest thermostat to our system. But...it appears the sequence that I need to follow to connect to wi-fi includes connecting to the furnace.

Question: is there a way to connect this Nest e thermostat to my wi-fi "without" connecting to the furnace?

Appreciate any insight.

Best Regards

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RenzJ
Community Specialist
Community Specialist
In response to RickDJ

‎11-11-2023 07:21 AM

Hello RickDJ,

 

Thanks for getting back to us. To answer the question, it's not possible to connect the Nest Thermostat to your WiFi without installing it in the furnace. You need to complete the installation process. The Nest Thermostat will maintain connectivity to your network as long as the battery level is 3.7 and above.

To check the battery level, follow the steps below:

  1. Press the thermostat ring to bring up the Quick View menu.
  2. Turn the ring to Settings and press to select.
  3. Turn the ring to Technical Info and press to select.

Also, it is advisable to connect the Nest Thermostat to a 2.4 GHz network, as it has wider coverage.

 

Please let us know if you have any other questions or concerns.

 

Regards,

Renz

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