cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Replies are disabled for this topic. Start a new one or visit our Help Center.

Nest e set up

Lcm447
Community Member

‎04-09-2024 08:40 PM

Frustrated setting up nest app. Cannot proceed - get message choose the number that matches your thermostats display but there are no options/ screen is blank. Thermostat is working/connected etc

Reply
1 REPLY 1

aperezdeleon
Community Specialist
Community Specialist

‎04-17-2024 03:03 PM

Hi there Lcm447,

 

Thank you for reaching out to our community!
 

It sounds like you've put in a lot of effort to set up your thermostat, and I appreciate your patience. Sometimes a fresh start can help. Here are some steps you can follow to set up your thermostat a different way.
 

  1. On your Nest thermostat, press the ring to open the Quick View menu.
  2. Select the Settings icon.
  3. Turn the ring to select the Nest app option and press to open it.
  4. Select QR code. Your thermostat will display a unique QR code.
  5. In the nest app home screen, tap Settings (gear icon).
  6. Tap Add product.
  7. The app will switch to a camera view. Scan the QR code displayed on your thermostat.

Scanning the QR code on the screen will bypass the need to enter any code manually. Ensure your thermostat is powered on and connected to your home's Wi-Fi network before proceeding.

 

Feel free to keep me posted if you have any other questions.

 

Regards,
Angel.

0 Kudos
Reply