Nest e195 after power surge

[JWolff]

Hi we had a power surge and it blew the fuses. Now my nest thermostat is giving me a e195 error. I did a complete reset and it is now saying that my ac is turned off. I am at my wits end. .. Update the battery was drained on the thermostat so I try to charge it over night and see what happens... Update .. charging the thermostat did not work. Please I need help

[Jenelyn_O]

Hi JWolff, 

Thanks for reaching out. If your fuse looks blackened and discolored, or the small wire filament inside is broken, consider replacing your fuse. 

To learn more about replacing your fuse, consult the use guide for your HVAC system or contact a local HVAC professional.

Make sure to reattach any panels you needed to remove on your furnace as your furnace may not turn on if your panels are not attached correctly.

You can visit this support article for your reference.

Best,

jenelyn

[Jenelyn_O]

Hi there,

I just want to check if you managed to see my response above. Please let me know if you still have questions or concerns, as I'll be willing to assist you further. 

Thanks,

Jenelyn

[Jenelyn_O]

Hey JWolff,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.

Regards,

Jenelyn

[JWolff]

Thank you for checking in on me. Taking care of and it cost me over 1000 to get fixed. Was more than a problem with the thermostat. 

[Jenelyn_O]

Hey JWolff,

Thanks for keeping me in the loop. I'm glad to hear that the issue is now resolved. I'm sorry for the trouble this has caused you, but we really appreciate your cooperation with this matter. Please let us know if you still have questions or concerns, as I'll be locking this thread after 24 hours.

Cheers,

Jenelyn