Hi, @Dwilsonfl,
Thank you for reaching out to the community. I apologize for the inconvenience caused by your air conditioner not turning on. I'm happy to help you find a solution.
To troubleshoot effectively, please provide the following information:
- What type of thermostat do you have?
- Do you have a conventional or a heat pump system?
- Is this a new installation?
- Would you mind sharing a picture of the previous wiring configuration?
- Would you mind sharing a picture of the current wiring configuration?
- When did this inconvenience start?
- Are you receiving any power error codes?
Keep me posted.
Best regards,
Ana
