Nest is struggling to reach set temp.

[Tcmitch123]

As we may all know, a lot of us are dealing with the blizzard on the east coast. I live in GA and experience a 1-2sec outage. Since then my best thermostat has not been able to reach my set temperature. I have it set for 75 and the most the indoor temp rises to is 70. Could it be an issue with the thermostat or is it just that cold? I have an electric heating furnace. Appreciate any help, thanks!

[dmonteiro182]

mines doing that also, I live in CT. This happened to me last year I returned my nest got a new one worked fine. Once I get home I will rest it lets see if that works. 

[HVACRhacker]

Need more info !

Does your furnace run continually, or is it cycling on and off ?

If you set the temperature lower (say, 66), does it maintain that lower set point temp ?

Does the current outside temp influence how warm of an inside temp you can achieve ?

If it's electric heat (and you have acknowledged a power issue), could your utility company have temporarily reduced your line voltage to help them cope with distribution issues, lowering your furnace's BTU output during a period of unusually cold weather ?

[Tcmitch123]

I have an electric heater. I set my thermostat at 60 for the entire day once I left home and it appears my furnace was continuously powering on just to maintain 60. I just factory reset my thermostat. It’s now looking as if it’s not reading the inside temp correctly.

[Jake]

Hey there,

I wanted to follow up and see if I could be of any help. I found an article with some details on why your device may show a different temperature. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

[Jake]

Hey there,

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

[EmersonB]

Hello everyone,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.

I appreciate the help, Jake.

Best,
Emerson