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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4530 Views
  • 0 replies
  • 5 kudos

Nest power adaptor

Can you power 2 thermostat off the 1 adapter hooked up to the mother board or will you need 2 power adaptors ?

Nest Thermostat wiring

Have an issue with our Thermostat had the nest hub for over two years now and it won't fire ip the heating until last night was manually putting heating on and just had another look and the cable has come off. Will attempt to re wire and try again bu...

Percy by Community Member
  • 132 Views
  • 0 replies
  • 0 kudos

Nest Thermostats Install Power Issue

I am trying to install 2 Nest Thermostats which only have 2-wire connections, so I purchased 2 Nest Power Connectors designed for my situation. Because I have 2 older zone units for different floors, I must use these power connectors with each of the...

prafalow by Community Member
  • 552 Views
  • 5 replies
  • 0 kudos

Cancellation of Energy Saving Program

I am enrolled in Consumer Energy's "Rush Hour Rewards" program and want to opt out. We keep our house cool to start with, but they are constantly bumping it down to 56 degrees. I tried the energy company's website and couldn't find any info.

Heat Link Failure

Here's a good tip if your heat link has failed: after disconnecting the power input connections, if you connect a phone charger or similar to the USB port on the heat link and the LEDs light up, that suggests a component on the circuit board has blow...

CE07 by Community Member
  • 312 Views
  • 3 replies
  • 0 kudos

Google Nest

Can anyone help, when I turn the thermostat up on nest it always says “in 2 hours” or a different long time before presumably it increases or turns the heating up /on. I think it’s to do with it learning but had it now over a month and just can’t fin...

DMcold by Community Member
  • 258 Views
  • 2 replies
  • 0 kudos

No heat

My house is freezing 略 the heat wouldn’t come on at night back in December and we would be freezing while trying to sleep. Now in January during snow and it’s freezing outside my house doesn’t have heat at all. Everyone is walking around with the sni...

Charly87 by Community Member
  • 198 Views
  • 1 replies
  • 0 kudos
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