Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest Gen 3 learning thermostat. Connected, Remote control unavailable.
After nine months working perfectly, my Nest Gen 3 thermostat stopped responding to the Nest App and Alexa. It randomly disconnects from wifi. I substituted three different EERO routers with same result. Eventually Google sent a replacement thermosta...
No ac
Had new furnace and central air installed today and was told by installer that something was wrong with nest learning thermostat as it would not turn on ac. He installed non smart thermostat and everything works fine. Nest worked fine with old unit a...
[Nest Thermostat] Adding timeout to start or stop the furnace/aircon
Hello,I've chatted with Support team, but no answer, probably this is a new feature request.This is very important little thing that all of manufacturers must implement.When you have target temperature at 28*C, current room temperature is 29*C, if yo...
Nest thermostat
I had my new Google nest device installed today by recommended installer, however although the device is shown in the Google nest app , it does not show in the home app. I’ve spoken to Google helpline and carried out a number of troubleshooting steps...
Nest Compatibility
I have a two zone thermopride furnace. I am looking to replace the first zone thermostat with a nest third generation. It is currently controlled by a Honeywell. The wiring on the first zone thermostat is Y,W,G,O,B with an R,RC jumper. Will it work?
Hot water heats at I programmed times
The NEST does not turn hot water on as planned. Normally hot water on 0700 to 0730 the boiler runs at any time of the day and I have to turn the boiler off to stop wasting gas
Constant HW ON signal
I have a Nest 3rd Gen Learning thermostat. With both CH and HW selected OFF and the boiler switched OFF, something occasionally causes the Nest to send an open signal to the HW motorised valve. The valve doesn't like a permanent ON signal. It starts ...
