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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3992 Views
  • 0 replies
  • 5 kudos

e79 common wire connected but no power

Since the last software update my nest will not recognize the c wire connected and loses power and shuts down. I have to unplug in everyday to charge via USB. I had an electrician come and tested 24 volts at the c terminal... Please advise Thanks

MikeLI by Community Member
  • 1405 Views
  • 13 replies
  • 1 kudos

Thermostat issue

My thermostat is not working properly. I have it set to 78 degrees, but it stops heating after a while. I have to increase the setting to 80 degrees and then the heat kicks in. But then, I'll check the baseboards and they are cold. So I increase the ...

spny1 by Community Member
  • 153 Views
  • 0 replies
  • 0 kudos

Failing to turn furnace on intermittently

It has happened twice where the temp has dropped below the programmed temperature and will not come on even when I have adjusted the temp in the app. I have had to either wait or try powering down the furnace breaker. This is unacceptable. I called N...

Nest thermostat e stuck on Google logo

Hi i have had a nest thermostat e working in my home for almost a year. It stopped working (nest is switched off but heating is on) so I decided to reset it. I used the reset to factory settings in the settings menu and since then it won’t re add to ...

Resolved! Eco is overriding set schedule

Hi - I have a Nest thermostat at my place of business (small gym). I have set a schedule, but when no one is present it switches to Eco mode. That's fine but when the next schedule temperature change is scheduled, it doesn't kick on. Yesterday, the s...

thermostat wont heat after certain time at night

I have my heating on during the day with no problems but once it comes to about 10pm the thermostat is on but it wont heat the house, its annoying as I work some nights so when im off im sitting in a house thats getting colder and no way to heat the ...

Nially by Community Member
  • 459 Views
  • 4 replies
  • 0 kudos

Resolved! Hold temperture on Nest Learning Thermostat

Going away for extended period and want to set heat to remain at 55 degrees. cannot do it. Learning Nest has a "Lock" feature that allows me to lock temp range within parameters, but the schedule overrides the lock. How can a accomplish this goal?

glog by Community Member
  • 5430 Views
  • 8 replies
  • 0 kudos

Nest App with iOS

I can use Nest with Google Home. But with Google Home app the function is limited: I can't schedule to go on and off. With Next app, it just shows "Home" and "Away" function with temperatures. But It doesn't open up to setup.

Nest Thermostat wiring question

I'm upgrading a RiteTemp 8035C thernmostat to a Nest thermostat to control a heat pump. The existing RiteTemp thermostat only has an Rc to Rh jumper wire connected. I would have expected to see other wires connected to control various functions of th...

jones4317 by Community Member
  • 203 Views
  • 0 replies
  • 0 kudos
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