Google Nest Community

Impossible to reconnect thermostat to app

I had a wifi issue at home, and while the thermostat said it was connected, the app reported it offline. I stupidly followed the instructions to remove the device and readd it and now nothing connects. It won’t let me sign in to home.nest.com because...

2 wire system

I have a 2 wire thermostat that controls my infloor heat. Can I just use the 2 wires or do I need to put a transformer in?

Multiple thermostats

How can I connect multiple Nest thermostats in one home?

Where is the cooling wire?

I'm told i don't see the AC icon because the cooling wire is not connected. Where is the cooling wire?

how to connect thermostat with 2 zones with controlled dampers.

Nest delay

Hi all, I’ve just had a new boiler fitter with a Nest thermostat and I regularly have to wait about 30 mins for the heating to start after turning in the heat on the thermostat. Any ideas?

Nest Learning Thermostat out of warranty in 12 months?

My Nest Learning Thermostat broke in freezing temperatures and I was told it wasn't under warranty despite having the product for only 12 months. I originally purchased the product in May 2019, however, in December 2020, my display was not working so...

Nest heat link not sending message to boiler

Hi all, my thermostat is not sending call message to boiler suddenly after working fine before. Boiler is working as I can get heating upstairs (using old style thermostat which controls upstairs). Heatlink is showing green solid light and when press...

New phone

I have a new phone and cannot pair it with my thermostat